Job Description

Public Relations Manager

Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.

With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.

Key Responsibilities

• Foster relationships with relevant media contacts, building a mutually beneficial relationship
• Prepare leaders across the company for interviews with the media, compiling briefing documents and rehearsing as needed
• Serve as a subject matter expert for best practices in grammar, messaging, writing, and style
• Conduct media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency
• Own the press release process, from writing and coordinating approvals to distributing and reporting
• Media train fellow team members across the company as needed in preparation for interviews
• Provide external messaging guidance and creation for any needs that arise companywide
• Lead our crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required

Core Competencies for Success

Strategic & Systems Thinking

• Leads crisis communications strategy by drafting messages, monitoring and reporting coverage, and assisting with onsite media as required.
• Conducts media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency.

Analytical Rigor & Creativity

• Serves as a subject matter expert for best practices in grammar, messaging, writing, and style.
• Applies creative and critical thinking to develop global communications strategies across multiple audience segments.

Governance & Judgment

• Handles confidential information with discretion.
• Owns the press release process end-to-end, from writing and coordinating approvals to distribution and reporting.

Stakeholder Partnership

• Fosters relationships with relevant media contacts, building mutually beneficial partnerships.
• Prepares leaders and media trains fellow team members across the company, compiling briefing documents and rehearsing as needed.

Execution Excellence

• Manages multiple projects and competing deadlines with excellent organizational skills and attention to detail.
• Provides external messaging guidance and creation for any needs that arise companywide.

Qualifications

• Bachelor's and/or Master's degree in English, Journalism, Communications, or a related field preferred
• 5+ years in a corporate or agency role where external communications/media relations was the main focus, required
• Must be able to handle confidential information with discretion
• Excellent organizational skills and attention to detail with the ability to handle multiple projects and deadlines at once
• Superb knowledge of AP writing style and its application
• Effective time-management skills and the ability to work both in a team-oriented environment and independently with little direct supervision
• Creative and critical thinking to develop global communications strategies across multiple audience segments
• Exceptional writing, editing, and proofreading skills
• Self-motivated, self-starter
• Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization
• Confidence and comfort collaborating with team members at all levels of the organization and advising on communications strategies and plans
• Proven ability to think outside the box when it comes to external communications strategies
• Ability to master our company's approachable tone in writing

Preferred Skills

• A roster of media contacts already intact is a huge plus
• Experience managing budgets is an asset

Sounds like a fit? We can't wait to meet you!

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that's just for starters for those who qualify. View team member benefits here.

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